EMERGENCY VEHICLE DISPATCHER
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED
Experience:
Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes providing emergency 911 and dispatching services, performing emergency medical dispatch (EMD) services to callers with medical emergencies, maintaining maps, checklists, and charts, automated programs, operating and maintaining telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center, and performing Customer Service duties and operates the Unit Control Center (UCC). FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS:
Merit promotion applicants must meet applicable time-in- grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE:
Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of Medical Dispatch services, 911 and emergency vehicle dispatch/communication operation, and procedures 2. Knowledge of basic computer operations to include word processing, retrieval, and input of data. A qualified typist is not required 3. Knowledge of location and availability of emergency apparatus, the kind of apparatus, and equipment needed for the emergency at hand 4. Incumbent must maintain a current EMD certification. Ability to work independently without immediate supervision. Ability to deal effectively with others in both oral and written communications, to plan, organize and reprioritize work, to meet deadlines 5. Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations, time required to complete the job, availability of materials, tool requirements, and priority reassessment 6. Knowledge of Civil Engineering and associated real property maintenance repair processes, terminology and production requirements to schedule immediate and projected maintenance requirements PART-TIME OR UNPAID
Experience:
Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK
Experience:
Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Estimated Salary: $20 to $28 per hour based on qualifications.
Experience:
Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes providing emergency 911 and dispatching services, performing emergency medical dispatch (EMD) services to callers with medical emergencies, maintaining maps, checklists, and charts, automated programs, operating and maintaining telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center, and performing Customer Service duties and operates the Unit Control Center (UCC). FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS:
Merit promotion applicants must meet applicable time-in- grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE:
Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of Medical Dispatch services, 911 and emergency vehicle dispatch/communication operation, and procedures 2. Knowledge of basic computer operations to include word processing, retrieval, and input of data. A qualified typist is not required 3. Knowledge of location and availability of emergency apparatus, the kind of apparatus, and equipment needed for the emergency at hand 4. Incumbent must maintain a current EMD certification. Ability to work independently without immediate supervision. Ability to deal effectively with others in both oral and written communications, to plan, organize and reprioritize work, to meet deadlines 5. Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations, time required to complete the job, availability of materials, tool requirements, and priority reassessment 6. Knowledge of Civil Engineering and associated real property maintenance repair processes, terminology and production requirements to schedule immediate and projected maintenance requirements PART-TIME OR UNPAID
Experience:
Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK
Experience:
Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- Department:
2151 Dispatching - Salary Range:
$38,921 to $50,598 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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