Automotive Customer Service Advisor
Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, and detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.Physical
Qualifications:
Must be able to operate equipment such as overhead and floor-mounted oil and grease guns, transmission machines, air conditioner service machines, radiator service machines, hand tools, and basic shop equipmentMust be able to lift and move work-related items up to 50 poundsMust be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as neededJob Duties Include, but are not limited to:
Used software tools including POSNET SoftwareSpeak with customers by phone, or in person.Provide information about products and servicesTake and recorded ordersReceive and process incoming phone calls from customer or client baseEffectively identified customer concerns over the phoneDetermine charges for services requestedCollect deposits or paymentsArrange for billingRespond to customer inquiriesCommunicate with a clear, distinct voiceMaintain effective working relationships with customers.Maintain a positive and professional phone demeanor
Qualifications:
Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center, or quick lube. Simply put, we're looking for people who can provide exceptional customer service.Full-Time Perks:
Flexible SchedulePTOHealth Insurance401(k)401(k) MatchingEmployee DiscountPaid TrainingBusiness Model & Culture:
Fast-paced and team-oriented environmentWorld-class JLU training to meet all challengesCustomer-driven building strong relationshipsValue teammates and recognize their contributionsBeing inclusive and having equal access to opportunity Recommended Skills Automotive Industry Billing Customer Service Sotware Tools Telephone Call Reception Management Transmission Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3s7km5xsvv1q4zr6ym', 'ExternalApply-j3s7km5xsvv1q4zr6ym'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Qualifications:
Must be able to operate equipment such as overhead and floor-mounted oil and grease guns, transmission machines, air conditioner service machines, radiator service machines, hand tools, and basic shop equipmentMust be able to lift and move work-related items up to 50 poundsMust be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as neededJob Duties Include, but are not limited to:
Used software tools including POSNET SoftwareSpeak with customers by phone, or in person.Provide information about products and servicesTake and recorded ordersReceive and process incoming phone calls from customer or client baseEffectively identified customer concerns over the phoneDetermine charges for services requestedCollect deposits or paymentsArrange for billingRespond to customer inquiriesCommunicate with a clear, distinct voiceMaintain effective working relationships with customers.Maintain a positive and professional phone demeanor
Qualifications:
Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center, or quick lube. Simply put, we're looking for people who can provide exceptional customer service.Full-Time Perks:
Flexible SchedulePTOHealth Insurance401(k)401(k) MatchingEmployee DiscountPaid TrainingBusiness Model & Culture:
Fast-paced and team-oriented environmentWorld-class JLU training to meet all challengesCustomer-driven building strong relationshipsValue teammates and recognize their contributionsBeing inclusive and having equal access to opportunity Recommended Skills Automotive Industry Billing Customer Service Sotware Tools Telephone Call Reception Management Transmission Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3s7km5xsvv1q4zr6ym', 'ExternalApply-j3s7km5xsvv1q4zr6ym'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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